With the ownership of a pool finish comes the responsibility of maintaining proper water chemistry. This is essential in preserving the aesthetic beauty as well as attaining the expected longevity of pool surfaces.

Regular chemical testing of the pool water should take place at a minimum of one time per week. This type of water testing can be done at a local pool supply store. Based on your reports, proper maintenance should be completed to keep your pool in balance. We recommend that you keep printed reports of the pool water analysis from the pool supply store should you need to submit a warranty request. For more information, please review the appropriate PTI Recommended Maintenance Procedures, which are provided within the Protection Plan upon completion of your product registration. For pools with dark-colored Galaxy PebbleFina® finishes or pools with Salt Water Chlorination Generator Systems, please refer to the specific start up documentation for those pool types, provided in the Recommended Maintenance Procedures.

After the first 28 days, PTI strongly suggests that your pool be maintained per the National Plasterers Council standards for pH, carbonate alkalinity, hardness, cyanuric acid/stabilizer and total dissolved solids.

The finish consists of pebbles and cement and will vary in color, shade, consistency and exposure. The color and shade will change throughout the day as the sunlight reflects from different angles.

Important DOs & DON’Ts:

  • DO NOT fill your pool with soft water. If any of your outside hose bibs are soft water please notify your builder/applicator. Soft water may be used AFTER the curing process has taken place.
  • DO NOT enter your pool (including pets) until it is completely filled with water and balanced.
  • DO NOT chlorinate your pool until water’s pH and carbonate alkalinity are within the acceptable range. Chlorine is highly reactive and high concentrations can cause metals or minerals to precipitate (cloud water, scale and/or stain). A number of retail stores have computerized testing equipment to help you monitor these factors as well as others (cyanuric acid, metals, etc.). Ask your pool builder or applicator for a location near you.
  • DO allow time (approx. 28 days) before assessing your final water and finish colors. The start-up and balance will allow the water and finish color to change over this time period.
  • DO brush your pool. It is recommended that you brush a PTI pool finish three times a day for the first three days and two times a day for the next ten days. Using a standard, nylon (very important) bristled pool brush. Brush the walls and the floor of the finish toward the main drain. After that, regular maintenance may include brushing the pool approximately once per week, depending on the amount of dust or debris that may fall into the pool.
  • DO realize pebbles and/or glass beads will come loose during the curing process (usually in the first few weeks). It is normal to experience a small loss of pebbles and/or glass beads during pool start up.
  • DO wait at least 14 days before heating the water and monitor chemical balance more closely after you turn on your heater.
  • DO wait at least 28 days before adding salt to the pool, if using a salt water chlorine generator. Salt left on the finish surface may scale, stain, or discolor the finish and is not covered by the warranty.